privacy Policy

customer care

Clean & Classy Candle Co. has gone above and beyond to provide our customers with a great quality product. We want to assure our customers that they can purchase from from us with the confidence of knowing you will get a great product that will far exceed your expectations. So we ask you to purchase with confidence and allow us to do the rest. 

Privacy & Safety

Thank you for visiting www.cleanandclassycandleco.com (this "Web site"). The Clean & Classy Candle Co.  ("Clean & Classy Candle" or "we") is committed to honoring and protecting your privacy while at the same time providing you with a first rate on-line and shopping experience. As an important part of respecting your privacy, we believe that you have the right to know what information is collected by this Web site, how such information may be used, and what security measures are taken to protect your information. By submitting information through our Web site, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. This Privacy Policy does not cover any website other than the Web site.

Collection and Use of Information

When you visit our Web site, place an order, request a catalog, otherwise interact with our Web site, and/or contact us via e-mail, certain information is or may be collected. Among the types of information that may be collected are the following:

If you create an account, we may collect your name, company, address, phone number, and email address

If you place an order, we may collect your name, company, address, phone number, email address, billing information, the kind of product purchased and other information about your purchase

If you sign up for emails, we will collect your email address

If you request a catalog, we may collect your name, address, and email address

If you send us an email, we will collect your name, email address, and any information that you may choose to submit with the e-mail message

If you participate in any surveys, contests, wish lists, fundraising, and other voluntary offerings provided on the Web site, we will collect any information you submit as part of such offerings

We may collect information about your use of coupons and other discounts on our online store, including the number of discounts used, interests and shopping preferences.

We may collect any other information you provide us in response to suggestion forms or other questionnaires.

We also collect the following information via technology ("Navigational Information"). We collect your browser type, operating system, Internet Protocol (IP) address, domain name, and/or a date/time stamp for your visit. We also use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed. We also track the number of visits to a particular page and user-specific information on which pages a guest visits, average length of time spent on the site and similar site usage data. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them). "Cookies" are small bits of data that a web site can send to your browser and may then be stored on your hard drive. We use cookies in connection with certain features on our Web site. We use the Cookies to enable us to store items in your shopping cart and may also use them to help provide you with customized or tailored information or services. You can set your web browser so that you will always be notified when you receive a Cookie. Persistent Cookies can be removed by following Internet browser help file directions.

When you visit this Web site or view one of our e-mails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Web site and personalize your experience. We may also use pixel tags to determine what types of e-mail your browser supports. We may also collect Navigational Information through the use of cookies on the web sites of those companies that serve our advertisements. We have no control over, do not review, and cannot be responsible for these outside web sites or their content. Please be aware that the terms of our Privacy Policy do not apply to these outside web sites. In addition, please be aware that these outside web site have their own privacy policies that are applicable to the information they collect.

Use of Information

We use information we collect for the following purposes. We use information to analyze, manage and improve our Web site so that we may continually strive to provide you with the best shopping experience that we possibly can. Information on traffic patterns and the number of page visits and the like helps us to further develop and improve our Web site layout to better meet your needs. Of course, we also use information such as your name, address, phone number, e-mail address and credit card information to contact you, create your account, respond to your inquiries, send you a catalog and to process, deliver and receive payment for your purchases, and provided you the service that you requested (e.g., enter you into a sweepstakes). We may use such information to send you a promotional materials (e.g., a catalog or notify you of services, special offers, new products and other services that we believe may be of interest to you), or to send you administrative emails (e.g., notify you of important new changes in our Web site). We use collected information to help us diagnose problems with our server or other technical issues relating to the performance of the Web site. We may also use this information to improve our products and services and for internal business purposes, such as generating statistics and developing marketing plans.

Security

Yankee Candle takes reasonable precautions to protect the security of your personal information. Our Web site is hosted on servers that utilize SSL server software. Any credit card information that you provide is encrypted while it is being transmitted over the Internet in order to reduce the possibility that such information can be read by an unauthorized person. Any credit card information collected by us is stored in files held behind a firewall designed to protect your information and to deny unauthorized access by outside users. No method of transmission over the Internet, or method of electronic storage, is 100% secure.

Wholesale Inquiries

If your are interested in purchasing our products for wholesale you can contact us at cleanandclassycandleco@gmail.com for inquiries and leave your contact info and we will be in touch within 48 hours.

Thanks!

 

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

clean & classy candle Co.

HELP

CONTACT

stay connected!

subscribe to receive exclusive offers, updates and new product infromation.

Phone:  412.405.1308

Email:

clean.classycandles@gmail.com

  • Twitter
  • Black Instagram Icon
  • Black Facebook Icon
  • Black Pinterest Icon

© 2019 by Clean & Classy Candle Co.